iPhone & iPad

Add, resize, stack, edit, and remove iPhone widgets on the Home Screen and Lock Screen.

Back up an iPhone to a Mac using Finder, Wi-Fi syncing, encrypted local backups, and backup management.

Back up an iPhone to Windows 10 or Windows 11 using Apple Devices and iCloud for Windows.

Explain how iPhone Focus modes relate to Do Not Disturb and when to use each one.

Fix FaceTime calls that will not connect, remain on activation, or lose camera and microphone on iPhone.

Fix an iPhone that appears offline in Find My or has stopped updating its location.

Fix iPhone cellular data problems by checking Airplane Mode, Cellular Data toggles, app data permissions, Low Data Mode, roaming, carrier account, SIM or eSIM activation, carrier settings, network reset, APN, dual SIM, outages, and app settings.

Fix iPhone Do Not Disturb and Focus problems by checking allowed people, apps, calls, repeated calls, stuck Focus modes, schedules, Sleep and Driving Focus, Focus Status, notification delivery, Scheduled Summary, and rebuilding Focus.

Compare eSIM and physical SIM on iPhone, including activation, iPhone 14 US eSIM-only models, Dual SIM, travel, swapping phones, regional SIM trays, erasing iPhone, and carrier support.

Fix Apple Pay declines by checking the card and bank, removing and re-adding Wallet cards, checking connection, restarting iPhone, Face ID or Touch ID, region mismatch, fraud flags, and Express Transit.