Field Scenario

A customer wants to sell their old laptop and asks whether simply deleting their files is sufficient to protect their data.

What You Actually Explain

• Explain that simply deleting files often doesn’t genuinely remove the underlying data
• Recommend proper secure wiping methods before disposal or resale
• Frame this as a genuine, necessary security practice, not an excessive precaution
• Connect this to the broader principle of secure disposal as part of complete device lifecycle management