Connecting to This Academy’s Network Support Course

Basic firewall configuration, secure wireless settings, and network segmentation, covered in more technical depth in this academy’s network support course, are also genuine security fundamentals every support technician should understand.

Endpoint Security Basics

Keeping devices updated, running reputable security software, and avoiding unnecessary software installation are genuine, practical endpoint security practices a technician should both follow and recommend.

Physical Security as Part of IT Security

Unlocked, unattended devices and unsecured physical access to network equipment represent genuine security risk — physical security is a real, often overlooked part of comprehensive IT security.

Secure Disposal of Old Devices and Media

Properly wiping data from old devices or storage media before disposal or resale is a genuine, necessary security practice, not an optional extra step.