Field Scenario
A customer asks whether they need to worry about their laptop’s data if it’s ever lost or stolen, since they have a login password set.
What You Actually Explain
- Explain that a login password alone doesn’t fully protect data if the physical drive can be accessed directly
- Recommend enabling full-disk encryption as genuine, practical protection for this scenario
- Explain the concept of encryption in accessible terms without requiring deep technical detail
- Frame this as a realistic, worthwhile precaution given how portable devices are actually lost or stolen
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