Smart Home

Fix the Alexa app crashing or freezing on iPhone and Android by force closing, restarting the phone, updating the app, clearing Android cache and data, offloading Alexa on iPhone, reinstalling, signing back into Amazon, waiting for device sync, checking Amazon outages, freeing phone storage, testing another device, and leaving beta builds.

Understand that Alexa Guard and Guard Plus were discontinued in 2023, use Alexa Emergency Assist for smoke alarm, carbon monoxide alarm and glass-break alerts, set Smart Alerts and emergency contacts, use Urgent Response, recreate away lighting with free routines, and use real sensors or Ring Alarm for fuller coverage.