Refund Policy
Refund Policy
Effective Date: August 30, 2025
At Tech Support Office, we offer a variety of products including digital products, print-on-demand products, and Amazon affiliate products. Refunds depend on the product type, as described below.
1. Digital Products
No Refunds: Digital products are delivered instantly after purchase and are generally non-refundable.
Exceptions:
Technical issues accessing or downloading the product. Contact [email protected] within 7 days of purchase.
Defective products or items not as described. We may provide a replacement or store credit at our discretion.
2. Print-on-Demand Products
Refunds for Defective Items: Refunds or exchanges are issued for defective items, such as misprints, wrong color or size, or damaged products.
Request Timeframe: All refund/exchange requests must be made within 10 days of purchase.
No Refunds for Customer Errors: No refunds will be issued for ordering the wrong size, style, or color.
Review Orders Carefully: Check your order before completing checkout. Contact us immediately if you notice any discrepancies in your order confirmation email.
Damaged or Incorrect Items:
Contact [email protected] within 7 days of delivery with photos and details. If approved, we will issue a replacement or store credit.
3. Amazon Affiliate Products
Refunds through Amazon: Products purchased via our Amazon affiliate links are subject to Amazon’s own refund policy.
How to Request a Refund:
Log in to your Amazon account.
Go to Your Orders.
Select the item and follow the instructions to request a return or refund.
Note: Tecg Support Office does not process refunds for Amazon products. Please contact Amazon directly for assistance.
4. General Notes
Refund eligibility depends on the product type as outlined above.
By purchasing from Tech Support Office, you acknowledge and agree to this Refund Policy.
For questions about your refund, contact [email protected].
A Few Words About Our Team
At Tech Support Office, our team is passionate about helping you solve technical challenges and optimize your digital experience. We provide reliable IT solutions and support that keep your devices and systems running smoothly. We are a group of IT specialists, technology enthusiasts, and problem-solvers. Each solution is carefully designed to ensure efficiency, security, and ease of use. We stay up-to-date with the latest technology trends, test tools and software for performance and reliability, and refine our processes to deliver fast, effective support. Our goal is to ensure your tech experience is smooth, effortless, and effective.. Whether you need help setting up a new system, troubleshooting issues, or maintaining your network, we are here for you. We provide tech solutions that are practical, reliable, and tailored to your needs. Our services help you stay connected, secure, and confident in your technology.
Your Satisfaction, Our Priority
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We ship worldwide and make sure our products and accessories arrive to customers in any location. Shipping times and costs depend on the destination.
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