Customer Service Representative – job post

Emerald Pool and Patio is look for a new member to join its team. Emerald Pool and Patio is a family-owned business serving Oregon since 1955. From the beautiful outdoor pools at Camp Harlow and the Eugene Country Club to the elegant indoor swimming pools at Sheldon and the Dixon Aquatic Center, we strive for excellence in every aspect of our business. EPP continues to be a leader in the pool, patio, and spa industry year after year. Respect, kindness, excellence, honesty, integrity, and professionalism are the pillars we lean on for every decision we make in our day-to-day operations. These shared values and attitudes help breed the culture and character we continuously strive for. EPP offers on the job training and numerous opportunities for advancement. We are looking forward to hearing from you soon. Position: Customer Service Base Pay: $18/hr. (Experience will be considered) Position Overview: Interacting with customers via email, phone, email and in person. Cashing out customers through retail software. Helping customers with products in the store. Processing paperwork and scheduling appointments. Qualifications and Requirements · Highschool diploma, GED, or equivalent · Solution orientated · Order / data entry skills preferred · Service / customer service background preferred Primary Responsibilities · Interacting with customer via email, phone and in person · Identifying customer needs · Maintaining limited stocked inventory · Additional responsibilities may be added at the discretion of management Work Conditions · Sitting and standing long periods of time · Using a computer for long periods of time · Lifting 50lbs., on occasion · Multitasking Benefits · Health, Dental, Vision insurance · Vacation plan Job Types: Full-time, Part-time Pay: From $18.00 per hour Expected hours: 24.0 – 40.0 per week Benefits: 401(k) Dental insurance Flexible schedule Health insurance On-the-job training Paid time off Parental leave Vision insurance Work Location: In person