IP Lookup and My IP Tools
Understanding what a public IP address reveals (and doesn’t reveal) about a customer’s location and network helps a technician use this information appropriately in troubleshooting.
Port Scanner Tool
Understanding what an open port actually indicates helps a technician use this catalog’s port scanner tool to diagnose connectivity or security issues meaningfully, rather than treating the results as unexplained data.
Traceroute Tool
Traceroute reveals the actual path data takes to reach a destination, genuinely useful for identifying where along a route a connectivity problem is occurring.
Reverse Lookup and Domain Whois Tools
These tools provide genuine diagnostic and verification information (which IP address is associated with a domain, who owns a domain) useful in specific troubleshooting and verification contexts.
