How To Fix

Set up an official phone remote app for Samsung, LG, Roku, Fire TV, or Vizio, pair it over Wi-Fi, and fix discovery problems.

Update smart TV firmware or system software on Samsung, LG, Sony, Vizio, TCL, Roku TV, Hisense, Google TV, and VIDAA models.

Use Roku Private Listening through the Roku mobile app, a remote headphone jack, or Bluetooth headphones, and fix Wi-Fi or audio lag issues.

Stop a TV from narrating menus by turning off Voice Guide, Screen Reader, or Narrator, and distinguish it from Audio Description in apps.

Enable Game Mode, Game Optimizer, Game Low Latency Mode, or ALLM so a console or PC feels more responsive on a TV.

Enable Netflix subtitles or captions during playback, set a profile default language, adjust appearance, and fix missing subtitle options.

Update LG webOS apps from LG Content Store or LG Apps, enable automatic updates, and fix stuck app updates or storage problems.

Stop a smart TV from dimming or brightening by itself by turning off Eco Sensor, Ambient Light Detection, Energy Saving, Light Sensor, or Auto Brightness.

Remove the soap opera effect by turning off Auto Motion Plus, TruMotion, MotionFlow, Smooth Motion Effect, Action Smoothing, or Motion Enhancement.

Play local video files on a TV from USB, Roku Media Player, Plex, Jellyfin, Emby, Kodi, DLNA, phone casting, or a home media server.