Microsoft Edge stores images, scripts, and page files in a cache so websites load faster. When that stored copy is outdated or corrupted, a site may look broken, show old content, or load slowly until you clear cached files.
Does this affect you?
Use this for Microsoft Edge on Windows or Mac when one or more websites look wrong, show stale content, or behave better after a fresh load. Clearing cache alone should not sign you out of most sites.
Clear cached images and files
This is the standard Edge cache reset.
- Open Edge.
- Press Ctrl+Shift+Delete on Windows or Cmd+Shift+Delete on Mac.
- Set Time range to All time, or choose a shorter range if the problem started recently.
- Check Cached images and files.
- Leave Cookies and other site data unchecked unless you also want to sign out of websites.
- Click Clear now.
- Reload the page with Ctrl+F5 on Windows or Cmd+Shift+R on Mac.
Clear cache for just one site
Use this when one website is the only problem.
- Open the problem website in Edge.
- Click the lock or information icon at the left of the address bar.
- Open Site permissions or Cookies and site permissions.
- Choose Clear data for that site.
- Reload the page.
More control
Clear cache automatically on close
Open Settings > Privacy, search, and services. Under Clear browsing data, choose what to clear every time you close the browser, then enable Cached images and files.
Test with InPrivate mode
If a page still looks broken after clearing cache, open an InPrivate window with Ctrl+Shift+N. If it works there, the issue may be an extension or profile setting rather than cache.
Check extensions
Ad blockers, privacy extensions, and script blockers can change how pages load. Disable them one at a time from Edge Extensions if clearing cache does not fix the page.
Sources
- Microsoft Support – View and delete browser history in Microsoft Edge (2025)
- Microsoft Support – Fix problems in Microsoft Edge (2025)
- Microsoft Support – Delete cookies in Microsoft Edge (2025)